Personal Development Case Study
Starting the conversation about bias
This government department has 15,000 officials across the UK. We were brought in as experts in our field to deliver a day of bespoke diversity and inclusion training for 150 senior officials, with a focus on unconscious bias.
The training supported a new strategy championing inclusion. This meant these were new ideas for many of the participants.
“This was a very important event for us and essential it went wonderfully well. The effort you went to shone through, you really understood us.”
Client, government department
Approach
Our challenge in training a group of such senior leaders was to quickly establish rapport and trust. We needed to fully understand their jobs and culture in order to have meaningful conversations on sensitive topics. Our content was informed by interviews with a sample of participants in advance and we used evidence to validate the effectiveness of our proposed approaches.
Scheduled during lockdown, the training was delivered online – an extra challenge. We structured the day to include a mix of formats, from keynotes to breakout workshops, and ensured our team of four facilitators were fully trained and rehearsed in advance of the event.
Impact
This important event served to fill a gap in awareness and provoke changes in perspectives. It gave an influential leadership group the knowledge and confidence to champion diversity and inclusion within a public organisation.
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