Leadership and Individual Development

Promoting everyday inclusion through personal development

Daily interactions shape our personal experience of a workplace. Feelings of belonging and opportunity are important – and when inclusion becomes cultural, it drives performance too. To achieve this, we must equip teams and individuals with the language, know-how and confidence to disrupt bias and champion inclusion every day.

Equality, diversity and inclusion (EDI) ‘culture change’ is usually approached top-down through policies, values and codes of behaviour. Teams and individuals are rarely the focus. Yet this is where cultural norms are formed.

An approach grounded in research

Our Everyday Inclusion framework underpins our approach to leadership and team development. Our framework sets out five factors and reveals supportive behaviours for each: Communication, Credit, Constraint, Capability, and Connections.

It enables leaders to set the standard for behaviour change while building collective accountability.

Our thinking was informed by research covering 7,000 professionals from 25 organisations conducted at Murray Edwards College, University of Cambridge.

How we deliver leadership and individual development

Our high calibre consultants bring academic credentials, deep EDI expertise and big four consulting know-how to deliver a rounded development programme. We can work with you to support your development goals in three ways:

Bespoke coaching and training

Grounded in our Everyday Inclusion methodology and tailored to your specific organisations’ goals and challenges, our coaching and training supports your leaders and teams. We provide flexible delivery of both online and face-to-face sessions that create accountability and behaviour change.

A development programme could include:

  • Separate leadership and team sessions

  • Coaching for managers leading culture change

  • Teaching teams to notice exclusionary behaviours

  • Techniques of ‘speaking up’ and ‘calling in’

  • Roleplay around bespoke scenarios brought to life by actors

  • Tools and core techniques for everyday use

Leadership development for women

The Becoming Journey® is a multi-step journey tailored to the organisation and participant group. It can be delivered online, in-person, or via a blended approach. Our diverse team of expert coaches guide women through reflective modules and facilitate peer relationships in coaching circles.

Following the programme, participants will be able to:

  • Identify their purpose as a leader

  • Drop the struggle with difficult thoughts and emotions

  • Find their firm ground and communicate clearly

  • Be engaged and make active choices about their career

  • Find support on their career journey

  • Make an impact on the world, one ripple at a time

Executive and Board workshops

Working with your most senior teams, we explore strategic considerations and accountabilities for improving performance and services through EDI. The workshops drive accountability at the highest level for action on EDI and create clear and confident positioning of EDI to internal and external stakeholders.

Themes and topics that the workshops cover:

  • Language, terminonlogy and corporate positioning on EDI

  • Executive responsibilities and Board effectiveness

  • Role-modelling inclusion and leading change

  • Inclusive governance - guidance for Boards

  • Thematic focus issues: race, disability, sex and gender


View our case studies

  • Finding the leader within

    PERSONAL DEVELOPMENT

    Supporting individuals from under-represented groups to develop thir careers.

  • Focusing on unconscious bias

    PERSONAL DEVELOPMENT

    Delivering bespoke diversity and inclusion training for a government department.