EDI Strategy Case Study

Supporting work-life balance at a major law firm

This much-respected law firm has 6,000 employees globally. The problem was, they were losing talented lawyers due to excessive working hours, and finding it difficult to recruit for junior positions.

To retain and recruit the best people, the firm knew they needed to change; to promote a healthier work-life balance in line with people’s personal aspirations. They were looking to disrupt the presenteeism that had become ingrained and ensure that staff with care responsibilities would enjoy the same career prospects as those without. This was a process that had started internally but needed developing and cementing to make it work.


“Half the Sky are my go-to people when I need innovation. I turn to them when I know that the old ways of doing things need to change.”

Client, international law firm


Approach

Using our 5DFlex framework, the process involved using insights from a colleague survey, plus in-depth interviews, to build employee personas. We then worked with a wide group of stakeholders to uncover ideas and develop a range of firm-wide actions and programmes. We needed to think big and small – and be open to innovative approaches.

Impact

The resulting 150 ideas covered process, policy, culture, technology and place. Some were implemented straight away while others were developed into pilot programmes.

The result was that part-time workers could no longer be overlooked for promotions. And it was a step towards better engagement and motivation of staff across the firm.

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